Product Updates.
Stay updated with the latest features and improvements
Call Logs Enhancement
ImprovementIntroducing a new Analytics tab providing comprehensive insights into your call activity, including active voice agents, phone numbers, total minutes used, average call duration, busiest days, and peak hours with interactive usage trend charts.
Enhanced call transcription now displays detailed tool call information directly within the conversation view. Plus, improved filtering and search capabilities with rows per page selection, search by call ID, and extended date range options for better call log management.
Outbound Calls
New FeatureLaunch outbound calling campaigns with our new Campaign Configuration feature. Set up runs with custom names, choose between manual or scheduled triggers, select your phone number and AI agent, and configure when to send calls.
Upload contact lists via CSV with our easy drag-and-drop interface, download templates for proper formatting, and follow best practices to avoid spam flags. Start campaigns immediately or schedule them for later with full control over your outbound calling workflow.
Enhanced Knowledge Base with RAG
ImprovementWe've completely rebuilt our Knowledge Base system with advanced Retrieval-Augmented Generation (RAG) capabilities. Create multiple knowledge bases with custom names and descriptions, powered by Gemini 2.0 Flash for superior context understanding.
Upload your files and let our AI intelligently retrieve relevant information during conversations. The new system provides more accurate and contextual responses, making your voice agents smarter and more helpful than ever.